Missed Appointment Policy
Our goal at Fulham Road Dental is to provide the highest quality care to all our patients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our clinicians, but our other patients as well. Please be aware of our policy regarding missed appointments.
When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call the practice on 020 4542 5555 as soon as you know you will not be able to make your appointment. Alternatively feel free to amend your appointment using the
If cancellation is necessary, we require that you call at least 48 hours in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.
A cancellation is considered late when the appointment is cancelled less than 48 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, the missed appointment fee for new patients will be the deposit paid at the time of making the appointment. For existing patients, we will reschedule the appointment without charge but repeat late cancellations will require deposits to be paid when making future bookings.
Free Virtual and In-Person Consultations
There is no charge for free virtual and in-person consultations. However, we ask you to be respectful of our clinician’s time and cancel at least 48 hours in advance. Missed appointments and late cancellations that are rescheduled will require a deposit to be taken that is offset against future treatment.